Privacy Statement

Use of your Personal Information

TSI collects and uses your personal information to operate the TSI website and deliver the services you have requested. TSI also uses your personally identifiable information to inform you of other products or services available from TSI and its affiliates. TSI may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TSI does not sell, rent or lease its customer lists to third parties. TSI may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TSI may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TSI, and they are required to maintain the confidentiality of your information.

TSI does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TSI keeps track of the websites and pages our customers visit within the TSI website, in order to determine what TSI services are the most popular. This data is used to deliver customised content and advertising within TSI to customers whose behaviour indicates that they are interested in a particular subject area.

TSI websites will not disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TSI or the site; (b) protect and defend the rights or property of TSI; and, (c) act under exigent circumstances to protect the personal safety of users of TSI, or the public.

TSI is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TSI website and governs data collection and usage. By using the TSI website, you consent to the data practices described in this statement.

Collection of your Personal Information

TSI collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TSI also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by TSI. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by TSI for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TSI website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TSI's public message boards, this information may be collected and used by others.

TSI encourages you to review the privacy statements of websites you choose to link to from TSI so that you can understand how those websites collect, use and share your information. TSI is not responsible for the privacy statements or other content on websites outside of the TSI and TSI family of websites.

Use of Cookies

The TSI website may use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise TSI pages, or register with TSI site or services, a cookie helps TSI to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TSI website, the information you previously provided can be retrieved, so you can easily use the TSI features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TSI services or websites you visit.

Changes to this Statement

TSI will occasionally update this statement of privacy to reflect company and customer feedback. TSI encourages you to periodically review this statement to be informed of how TSI is protecting your information.

Contact Information

TSI welcomes your comments regarding this statement of privacy. If you believe that TSI has not adhered to this statement, please contact TSI at This e-mail address is being protected from spambots, you need JavaScript enabled to view it . We will use commercially reasonable efforts to promptly determine and remedy the problem.